Privacy Policy
Last updated: November 18, 2024
Petalforge Game Studio
Shinjuku 3-38-1
Shinjuku-ku, Tokyo 160-0022
Japan
Phone: +81353694437
Email: info@petal-forge.com
Our Commitment to Your Privacy
At Petalforge, we approach data protection with the same thoughtfulness we bring to game development. Your privacy matters to us, and we believe in transparency about how we collect, use, and protect your information.
This privacy policy explains what data we collect, why we collect it, how we use it, and what rights you have regarding your personal information. We're committed to handling your data responsibly and in compliance with applicable privacy regulations.
Information We Collect
Information You Provide Directly
When you interact with our website or contact us, you may choose to provide certain information:
- • Contact Forms: Name, email address, and any message content you choose to share when reaching out to us
- • Communication: Any information included in direct communications with our team
- • Project Inquiries: Details about your game development needs and project specifications
Information Collected Automatically
When you visit our website, certain information is collected automatically:
- • Technical Data: IP address, browser type, device information, operating system
- • Usage Information: Pages visited, time spent on pages, navigation patterns, referring websites
- • Cookies: Small data files stored on your device (see our Cookie Policy for details)
Analytics and Tracking
We use analytics tools to understand how visitors interact with our website. This helps us improve our content and user experience. These tools may collect information about your visit, including pages viewed, time spent on the site, and interaction patterns.
How We Use Your Information
We use the information we collect for specific, legitimate purposes:
Service Delivery and Communication
To respond to your inquiries, provide information about our services, and communicate with you about potential projects or collaborations.
Website Improvement
To analyze how visitors use our website and identify areas for improvement in content, navigation, and user experience.
Security and Fraud Prevention
To protect our website and users from security threats, unauthorized access, and fraudulent activities.
Legal Compliance
To comply with applicable laws, regulations, and legal processes when necessary.
Marketing Communications
To send you relevant information about our services, only with your consent. You can opt out at any time.
How We Protect Your Data
We take data security seriously and implement appropriate technical and organizational measures to protect your information:
- • Secure Transmission: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
- • Access Controls: Limited access to personal data on a need-to-know basis with authentication requirements
- • Regular Security Reviews: Ongoing assessment and updates to our security practices and infrastructure
- • Data Minimization: We collect only the information necessary for our stated purposes
- • Secure Storage: Personal data is stored on secure servers with appropriate backup and recovery procedures
While we implement strong security measures, please understand that no method of transmission over the internet or electronic storage is completely secure. We continuously work to enhance our security practices.
Sharing Your Information
We do not sell your personal information. We may share your data only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, analytics, email communications, and other business operations. These providers are contractually obligated to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
- • Contact Inquiries: Information from contact forms is typically retained for up to 24 months after the last interaction
- • Analytics Data: Aggregated and anonymized analytics data may be retained longer for statistical purposes
- • Legal Requirements: Some data may be retained longer to comply with legal, accounting, or regulatory requirements
When data is no longer needed, we securely delete or anonymize it according to our data retention schedule.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal information in certain circumstances.
Right to Data Portability
You can request your data in a structured, commonly used format for transfer to another service.
Right to Object
You can object to certain types of data processing, including direct marketing.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain situations.
To exercise any of these rights, please contact us using the information provided on this page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly and in accordance with applicable privacy laws.
Note: Opting out of data collection may limit certain website features, but you can still browse most of our content without providing personal information.
International Data Transfers
Our operations are based in Tokyo, Japan. If you access our website from outside Japan, please be aware that your information may be transferred to, stored, and processed in Japan or other countries where our service providers operate.
We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy and applicable data protection laws, regardless of where your data is processed.
Children's Privacy
Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:
- • Updating the "Last updated" date at the top of this policy
- • Posting a notice on our website homepage
- • Sending an email notification if we have your contact information
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Please don't hesitate to reach out.
Contact Information
Email: info@petal-forge.com
Phone: +81353694437
Address:
Petalforge Game Studio
Shinjuku 3-38-1
Shinjuku-ku, Tokyo 160-0022
Japan
Get in Touch
For privacy-related inquiries, data access requests, or to exercise your rights, please use our contact form.
Contact Form